Productivity in the field and on the road with mobile data capture

Do you want your dispatchers, drivers or field workers to save time and work more efficiently? Zetes’ mobility solutions offer you a firm grip on your business outside the company premises through:

• automatic planning and routing 
• efficient execution
• more transparency and control

Replace paper forms with rugged terminals for handheld data capture. It allows your field force to exchange information with your back-office either in batch (cradle, WiFi) or in real-time (GPRS).  Your mobile workers get easy access to critical information and can report their activities directly to your back-office systems, no matter where they are.

Logistics and field services expertise

Contact Zetes to learn more about mobile data capture solutions for:

• proof of collection/proof of delivery in transport, distribution, logistics, delivery services…
• field services such as meter reading, installation, maintenance, repair, control…
• mobile sales.

See some references in the related info section above right.

Automatic planning and routing

Shorter driving times and accurate planning reduce costs and improve customer satisfaction. Zetes’ planning and routing middleware simplifies dispatching and work order management. It allows you to:

• automatically assign collection and/or delivery tasks to your vehicles and drivers;
• automatically assign service tasks to your mobile technicians, according to availability and expertise;
• include automatic routing.

Efficient execution

Wireless data capture and communication allows for constant support and helps your field workers concentre on their actual job. Time-consuming paperwork and error-prone data entry by third parties also are eliminated when using handheld terminals:

• On-screen briefings about the tasks at hand allows quick and efficient dispatch of your whole workforce.
• Scanning simplifies control of items for transport or assets to install or maintain.
  Field workers receive the necessary details to arrive well prepared at the customer’s site.
• Digital data and forms allow for quick and accurate administration and reporting and can be combined with mobile printing solutions.
• Scanning and mobile data capture allow for on-site proof of collection, delivery or task completion.

Transparency and control

Mobile data capture provides you with the information to simplify decision-making, measure quality of service, plan and control costs and trace problems. Quick or even instant feedback to the back-office also allows for better customer service and faster invoicing.

• Tracking and tracing the location of workers and the status of their activities helps to manage and dispatch urgent and unforeseen tasks.
• Tracking and tracing goods and the status of your activities allows to keep your back-office and customers better informed.