Voice Recognition Solutions

Improve accuracy, increase productivity!

Using voice recognition solutions, operators are equiped with a mobile voice terminal and headset while executing their job. Using the most natural interface, voice, they communicate in real-time with your WMS/ERP system. This leaves their hands and eyes free so they can focus 100% on the job at hand, such as order picking, inventory, cross- docking, etc.

> Discover the benefits Zetes' voice solution 3iV Crystal, offering freedom of choice in terms of applications, interfaces, terminals and environments

Typical Benefits of Voice Recognition Solutions

• Improved Accuracy: up to 99.9% or more
• Increased Productivity: 8-15% faster compared to paper-based, 15-25% compared to Radio Frequency (RF) -based
• Better Ergonomics: working hands-free and eyes-free, no ‘fat finger’ problem
• Fully Guided System: real-time system-user dialogue
• Real-time Manageability: better and pro-active management via constant data-visibility
• Fast Return On Investment (ROI): usually between 9-13 months

Implementation Areas

• Location: Warehouses, Distribution Centres, In-store, Back of store, Manufacturing plants
• Temperatures: Ambient, Chilled, Frozen (until -26°C)
• Markets: Retail (food & non-food), Pharmaceutical, Automotive aftermarket, Apparel, ...
• Applications: Picking, Cross-docking, Inventory, Put Away, Receiving, Quality Assurance, Price Checking, ...

A ‘Voice’ expert at your service

Zetes is the leading provider of voice recognition solutions in EMEA, serving over 60% of the market. Our voice solution 3iV Crystal has been installed in more than 20 countries with over 75,000 users, at customers such as Aldi, Auchan, A.S. Watson, Carrefour, Coca-Cola, Khüne+Nagel, L'Oréal, Volvo, and many more. Discover here how you will benefit from freedom of choice, via a flexible yet standardised solution that is always tailored to your needs.

"The expertise and commitment of Zetes' teams enabled us to complete the voice project succesfully. The results came very quickly: we have achieved a sharp reduction in the number of errors in picking and, consequently, improved customer satisfaction' 

Wendy Doucet - Preparation/Dispatch Manager L'Oréal

Left: Wendy Doucet, Preparation/Dispatch Manager L'Oréal
Right: Stéphane Vignane, Key Account Manager, Zetes In France

Find out more about 3iV Crystal