TNT turns to Zetes for a robust, reliable and fully managed mobile solution

Managed services at TNT

100% up-time and transparency for TNT with Zetes’ mobile solution and managed services

In the fast-paced world of express logistics, TNT is under constant pressure to provide its customers with real-time reports on the status of every delivery. TNT called on Zetes’ proven track record for equipping their Belux drivers with mobile scanners to keep track of every link in the logistics chain.

Mobile scanners as a managed service

Zetes was selected not only on the strength of its proposed solution but also for its innovative full-service approach. As part of the full-service solution, Zetes takes full responsibility for the stock management, maintenance, repairs and spare parts for all 620 Symbol MC9000 GPRS scanners in use by TNT drivers in the Belux.

The 30-minute guarantee

Any driver reporting to the warehouse with a faulty scanner will receive a fully functioning device within 30 minutes. A promise Zetes has kept without fail to this day.

Value-added innovation

By guaranteeing the availability of the full quota of scanners in perfect working order at a fixed price, Zetes saves valuable time for TNT and its partners while ensuring total transparency and hassle-free maintenance. To let TNT do what it does best: deliver your parcels in next to no time. 

Download the full case study

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A driver reporting to the warehouse with a faulty scanner received a fully operational device within 30 minutes.

Gert Struyven, ICT Manager, TNT Express Belux

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