Powerful and efficient proof of delivery system

Start up NPX gets early adopter edge with real-time proof of delivery system

The parcel delivery market is a crowded space, dominated by experienced players. For a newcomer, such as NPX,  getting  a foothold can prove challenging. This is why the start up came to Zetes, seeking the right technology to differentiate itself from the field and maximize its return on investment. The result? An innovative proof of delivery system which sharpens NPX’s competitive edge by raising service levels and cutting operational costs. Indeed, in just 3 years, the B2B provider is one of the top 5 companies in its sector.

Proving its mettle

Zetes took care of the entire implementation from supplying the hardware and software to after-sales support and systems maintenance. Customers label their own parcels with specially printed 2D barcodes which are scanned at every step of the handling process. Advanced wireless application software developed by Zetes enables full server-side communication between the handheld devices and the central database. 

A robust and reliable system

Zetes’ complete proof of delivery solution offers a number of benefits for NPX’s customers and greatly optimises their processes:

• handheld imaging terminals capturing full details of every parcel
• online interface to track every parcel and trace every transaction
• instant access to customer information via portable data files
• 100% secure and reliable proof of delivery
• significant reduction in paper-based transactions
• comprehensive customer relationship management data
• intelligent customer behaviour reporting capabilities

Added value at every step

Many of NPX’s managers had previous experience working with Zetes. Ultimately, it was Zetes’ reputation for designing excellent proof-of-delivery solutions and its proven track record in customer support which made them the obvious choice for NPX’ project. Zetes combines comprehensive product knowledge with the know-how and experience needed to overcome the inevitable teething problems associated with every implementation.