Torrestir boosts service quality with mobile proof of delivery solution

Streamlined operations now go hand-in-hand with drastically improved service quality

Providing transport and logistics solutions for medical goods, veterinary and hospital supplies and a range of other goods, service quality is of the utmost importance to leading Portuguese operator, Torrestir. The group’s latest implementation of a state-of-the-art mobile proof of delivery system is part of continual investments made in response to market trends and the general pursuit of excellence.

Proactive, timely interventions boost service quality while cutting costs

Thanks to Zetes’ fully integrated proof of delivery solution, Torrestir are not only able to provide instant updates to customers and its own operators on the ground. By maintaining a better overview of operations as a whole, the company is now also much better placed to optimise its available capacity to meet the needs of its customers. Increased administrative efficiency also means reduced costs while still providing a value-added service to customers.

An efficient, powerful solution

• Streamlined operations from collection to delivery
• Full access to and control critical data in real-time
• Automatic and instant dispatch of collection requests
• Simplified operational process and log
• Full end-to-end traceability
• Real-time input and access to all data via GPRS

State-of-the-art integration

The proof of delivery solution proposed by Zetes involved the integration of GPRS and WiFi enabled mobile terminals (Motorola MC 9094-S) for 290 vehicles. All mobile data integrates seamlessly with the company’s own management system. An central management module provides access to other internal users via portable terminals and, of course, to customers via a user-friendly web portal.